1. Introduction

x10ship ("we", "our", or "us") is committed to protecting the privacy of our users, customers, suppliers, and business partners. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit x10ship.com or use our sourcing, supplier management, procurement, and related services.

By accessing or using our services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

• Account information such as name, company name, email address, phone number, and job title.
• Business information including sourcing requests, supplier details, product requirements, and transaction records.
• Technical information such as IP address, browser type, device information, and website usage data.
• Communications exchanged with our team through forms, email, chat, or support requests.

3. How We Use Information

We use collected information to:

• Provide and improve our sourcing and procurement services.
• Match buyers with suppliers and facilitate business transactions.
• Communicate regarding accounts, projects, inquiries, and support requests.
• Analyze platform performance, security, and user experience.
• Comply with legal obligations and enforce our terms.

4. Sharing of Information

We do not sell personal information. We may share information with:

• Verified suppliers, buyers, and business partners when necessary to provide requested services.
• Service providers who assist with hosting, analytics, communications, and platform operations.
• Authorities or regulators when required by applicable law.

5. Cookies and Tracking Technologies

x10ship uses cookies and similar technologies to improve website functionality, analyze traffic, remember preferences, and enhance user experience.

6. Data Security

We implement reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, disclosure, alteration, or destruction. However, no online platform can guarantee absolute security.

7. Data Retention

We retain information for as long as necessary to provide our services, fulfill business purposes, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights

Depending on your location and applicable laws, you may have rights to access, correct, update, delete, or restrict the processing of your personal information.

9. Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.

11. Contact Us

If you have questions regarding this Privacy Policy, please Contact us.